Native Wave Media

Offcanvas
Edit Template

Effective Date: 01/01/2024

Native Scheduler (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our application and related services.


1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, profile picture, and login credentials for the app.
  • Social Media Integration Data: OAuth tokens, profile IDs, and related permissions for connected accounts (e.g., Instagram, X/Twitter, Facebook, LinkedIn, TikTok).
  • Content Data: Posts, captions, images, and scheduled publishing information you create in the app.
  • Usage Data: Device information, browser type, IP address, and usage analytics.
  • AI Interaction Data: Prompts, topics, articles, and generated content processed when using AI features.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the app’s scheduling, AI generation, and integration features.
  • Publish content to your connected social media accounts on your behalf.
  • Improve the app’s performance and personalize your experience.
  • Communicate with you about updates, support, and service changes.
  • Detect and prevent fraudulent or unauthorized activity.

3. AI Content Generation

When you use our AI features, the prompts and input text you provide are processed by third-party AI providers. We do not use this information to train AI models beyond the immediate request unless stated by the AI provider’s policy.


4. Sharing and Disclosure

We will never sell your personal information. We may share data only in these cases:

  • With Your Consent: When you connect and authorize third-party platforms.
  • Service Providers: With trusted vendors who assist in hosting, analytics, AI processing, or integration services.
  • Legal Compliance: If required by law, regulation, or legal process.

5. Data Security

We use industry-standard encryption and security practices to protect your information. While we strive to safeguard your data, no method of storage or transmission is 100% secure.


6. Data Retention

We retain your data for as long as necessary to provide the service, comply with legal obligations, or resolve disputes. You may request deletion of your account and associated data at any time.


7. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data.
  • Withdraw consent for processing.
  • Request a copy of the data we hold about you.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective Date.”


10. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:
Email: info@nativewave.media
Business Address: Liaison House,  State House Avenue, Nairobi